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Welcome to Oak Tree Surgery

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Oak Tree Surgery occupies a purpose built premises at Clemo Road, near Liskeard Community Hospital. 

Surgery Mission Statement:

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Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.

Our aim is to be as polite and helpful as possible to all patients.  If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Practice Manager who will be happy to address your concerns.  However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.

TheWaiting-Room.net

Patients who have registered an email address with the Practice will be receiving an email from TheWaiting-Room.net, once you are happy with us using your email address for this service and have registered by following the link in the email you will be able to book a TELEPHONE CONSULTATION with a Doctor online. 

This will also give you another option through which to order your medication, please follow the 'Request an Appointment' link below.

Bank Holiday

The Surgery will be closed on Monday 4th June and Tuesday 5th June.  We shall be open as usual from 8.00am on Wednesday 6th June.  Please order your medication in plenty of time.


Due to a staff holiday there will be NO DELIVERIES between Friday 18th May 2012 - Wednesday 23rd May 2012. The last delivery will be made on Thursday 17th May 2012 and the next available delivery day will be on Thursday 24th May. If a patient requires a prescription during this time then they must arrange their own collection.

 

(Site updated 16/05/2012)
Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter

Noticeboard

Emergency Care

Telephone 335320 – Your call will automatically be put through to SERCO, who have been appointed by the Primary Care Trust to provide out of hours care.

Home Visits
Telephone 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call.  This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers. 

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor.  All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

 

 

 

 

Further Information

 
 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website