Welcome to Oak Tree Surgery
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Surgery Mission Statement:
Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.
Our aim is to be as polite and helpful as possible to all patients. If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Operations Manager who will be happy to address your concerns. However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.
Dispensary Phone Calls.
Dispensary telephones are open every day Monday-Friday from 10-12 and 2-4. This is for ordering acute items and queries ONLY - To ensure patient safety. NO REPEAT PRESCRIPTIONS can be ordered via the telephone. Thank You
Patients who live outside of our area.
Until a safe and adequate home visiting service has been implemented by NHS England we are not accepting new patients who live outside our Practice area.
Be Alcohol Aware - It makes good health sense!
If you want to check how much you are drinking please complete the alcohol questionnaire. Click here.docx to download and print the questionnaire and a patient leaflet. The questionnaires are also available at the surgery main reception.
Is your memory starting to fail? Please call and book an appointment with our receptionist.
See frequently asked questions about our telephone appointments system
- click on the link on the right of the screen.
Patients who have registered an email address with the practice will be receiving an email from TheWaiting-Room.net, by following the link in the email you will be able to book a TELEPHONE CONSULTATION with a doctor online.
Once your email has been registered with the Surgery, you can also order medication by clicking here .