Please see the results of our February survey below! ...

Welcome to Oak Tree Surgery

Surgery Mission Statement:

Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.

Our aim is to be as polite and helpful as possible to all patients. If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Complaints Manager who will be happy to address your concerns. However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.

Job Vacancy

We are currently recruiting for a Telephone/Receptionist to cover Maternity hours and a Dispensary Assistant. Please follow the link on the right for further details.

Patient Survey results are in!

We would like to thank all the patients that completed our survey during February, Please click on the following links for the results. Results and Written Report

Oak Tree Surgery Walking Group

Jill and Paul from the PPG have organised a walking group that will meet in the Surgery car park every 2 weeks starting Tuesday 7th May at 10.00am. Using public footpaths, trails and tracks they will be exploring the coutryside, enjoying the fresh air and the company of other walkers. Dogs on leads are welcome. Be prepared for any weather and wear stout walking shoes. Most walks will be between 3 to 4 miles and will be 1 1/2 to 2 hours duration depending on the ability of the group.

The first Oak Tree Surgery walking for health group met on Tuesday 7th May. It was a fine sunny day and everyone enjoyed this first walk in a relaxed and friendly atmosphere. All patients of the surgery will be most welcome and we look forward to seeing more walkers in the coming weeks.

TheWaiting-Room.net

Patients who have registered an email address with the Practice will be receiving an email from TheWaiting-Room.net, once you are happy with us using your email address for this service and have registered by following the link in the email you will be able to book a TELEPHONE CONSULTATION with a Doctor online.

Patients can also order medication by clicking here .

To view the Practice newsletter please CLICK HERE

(Site updated 21/05/2013)

Noticeboard

Emergency Care

Telephone 335320 – Your call will automatically be put through to SERCO, who have been appointed by the Primary Care Trust to provide out of hours care.

Home Visits
Telephone 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call. This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers.

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor. All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

Follow this link to Patient.co.uk

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