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Welcome to Oak Tree Surgery

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Surgery Mission Statement:

Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.

Our aim is to be as polite and helpful as possible to all patients.  If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Complaints manager who will be happy to address your concerns.  However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.

Free Text Appointment Reminders

The surgery is now using a free text appointment reminder service.  If you wish to opt out please call the surgery on 01579 335320.

Hoax email from NICE!

Some of our patients may have received a hoax email suggestion they have cancer from the National Institute for Health and Care Excellence (NICE).  Please click on the link below to see the BBC news article regarding this.

http://www.bbc.co.uk/go/em/fr/-/news/health-26565144

Dr Gilbert is running 100 Kilometres for charity

We are pleased to let you know that Dr Gilbert is participating in a sponsored run for the Liskeard And South East Breathers.  He will be running 100 Kilometres at Avebury Stones.  Please click on the attached link for further details. Avebury Stones Sponsored Run

Weight Matters

There is a free weight management course at Dobwalls starting in April wednesdays 11am-1pm lasts 12 weeks pts need to book by calling 01209 310062 or email healthy.weight@cornwall.nhs.uk

Electronic Prescription Service

The surgery is now starting to using the Electronic Prescription Service, information and consent forms are available from the Surgery.

TheWaiting-Room.net

Patients who have registered an email address with the practice will be receiving an email from TheWaiting-Room.net, by following the link in the email you will be able to book a TELEPHONE CONSULTATION with a doctor online. 

Once your email has been registered with the Surgery, you can also order medication by clicking here .


newsletter_sign_1To view the practice newsletter please CLICK HERE

 

(Site updated 09/04/2014)
Order your repeat medicationsTake our surveyUpdate your clinical recordSign up to the newsletter

Noticeboard

Emergency Care 

Please phone the new NHS line - 111 for urgent medical help or advice but not a life threatening situation.

For life threatening situations please dial 999.

Home Visits
Telephone 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call.  This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers. 

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor.  All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

Follow this link to Patient.co.uk

 

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesDepartment of HealthThis site is brought to you by My Surgery Website