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Noticeboard

Emergency Care 

Please phone the new NHS line - 111 for urgent medical help or advice but not a life threatening situation.

For life threatening situations please dial 999.

Home Visits
Telephone 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call.  This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers. 

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor.  All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

Follow this link to Patient.co.uk

 

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Welcome to Oak Tree Surgery

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Surgery Mission Statement:

Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.

Our aim is to be as polite and helpful as possible to all patients.  If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Operations Manager who will be happy to address your concerns.  However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.

BOOK YOUR FLU JAB NOW
Clinics are now available!
If you are not sure whether you qualify please contact the Surgery.
FLU TAKES YOUR BODY SERIOUSLY - DO YOU?

Problem with Giff Gaff network

We currently cannot ring mobiles on the Giff Gaff network. If you are with this network please inform us. BT hope to rectify the problem as soon as possible.

Ordering medication

The dispensers will be working hard to ensure that you receive your medication on time before Christmas. If you are due to order and collect any medications before the Christmas and New Year period, please ensure that that dispensary receive your request by Monday 15th December.

    Changes to our phone system.

As part of our ongoing commitment to provide excellent patient care we are upgrading our telephone system in January 2015

When you telephone the Surgery number, 01579 335320 or 01579 324242 you will be given the following options:-

Choose option 1     :   APPOINTMENTS AND GENERAL ENQUIRIES

Choose option 2     :   DISPENSARY

Dispensary will take calls between 10 – 12 and 2 – 4 for medication queries only.Outside of these times press 1 and a telephone call back with Dispensary will be arranged.

Choose option 3     :   ENQUIRIES REGARDING HOSPITAL REFERRALS AND      

                                 APPOINTMENTS

We hope that the above will provide a more efficient and timely service for all our patients.

 

Job Vacancies - Please click on the right for further details.

DISPENSER - Closing date for applications – 19th December 2014.

We are looking for a qualified Dispenser to join our busy GP Practice.   This is a part-time initial six month temporary contract with the opportunity to join the NHS pension scheme.  The applicant should be able to work within a busy team, be adaptable and able to work overtime at short notice.

Please apply by completing an application form which is available at the Dispensary Reception desk.

REGISTERED GENERAL NURSE - Closing date for applications  8th January 2015

We are also looking for an enthusiastic and motivated Registered General Nurse to join our  friendly and supportive 7 partner semi-rural Practice caring for 11,200 patients from excellent purpose built premises.

Memory Problems?

Is your memory starting to fail?   Please call and book an appointment with our receptionist.

MYTHBUSTERS

See frequently asked questions about our telephone appointments system 

- click on the link on the right of the screen.

TheWaiting-Room.net

Patients who have registered an email address with the practice will be receiving an email from TheWaiting-Room.net, by following the link in the email you will be able to book a TELEPHONE CONSULTATION with a doctor online. 

Once your email has been registered with the Surgery, you can also order medication by clicking here .

Order your repeat medicationsTake our surveyUpdate your clinical record
 
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