Welcome to Oak Tree Surgery
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It is with great sadness that we report the passing of our colleague Linda Burnip after a long illness bravely bourne.
Linda was a highly respected and caring nurse who always put her patient's interests first. She will be very much missed by staff and patients and our thoughts are with her family at this sad time.
Surgery Mission Statement:
Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.
Our aim is to be as polite and helpful as possible to all patients. If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Practice Manager who will be happy to address your concerns. However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.
Accessible Information Standard
Do you have any communication needs?
We wish to understand and record any particular communication needs our patients might have. By providing us with this information we are able to meet the communication needs of each individual. Please click on the link to the right and complete one of our online forms, alternatively forms are available on our reception desks and within our new patient registration packs, alternatively you can speak to a member of our team who can update this information for you.
Dispensary telephones are open every day Monday-Friday between 8.30am-1.00pm and 2.00pm-6.00pm. This is for ordering acute items and queries ONLY - To ensure patient safety. NO REPEAT PRESCRIPTIONS can be ordered via the telephone. Thank You
From the 1st January 2017 we will no longer be accepting prescription requests via our website or our email address.
There is a new service called The Waiting Room 2 where you can order your regular repeat prescriptions and book telephone appointments with your GP; in the future you will be able to view areas of your medical records such as significant past medical history, allergies and immunisation status.
PLEASE NOTE - YOU WILL NEED TO COME INTO THE SURGERY WITH TWO PIECES OF ID - ONE PHOTO AND ONE PROOF OF ADDRESS. THEY CANNOT BE THE SAME FORM OF ID. THIS WILL COMPLETE THE ONLINE ACCOUNT.
Once your email has been registered with the Surgery, you can also order medication by clicking here .
Emergency Care Practitioner / Paramedic
To practice as an Emergency Care Practitioner/Advanced Practitioner and support our daily on call team to provide an on the day emergency service for patients. This role would appear to suit an experienced individual who has worked as an ECP / Paramedic who will help streamline our existing book-on-day service and increase capacity to meet current and future demands for our Practice population. You will be joining a team of doctors, nurses and administrators, all working towards a common goal with a strong team work ethic.
Please apply with application form and CV to Mrs Elizabeth Delbridge, Practice Manager. Closing date for applications – 31st March 2017.
ECP Job Description.docx
Application Form ECP 2017.doc
Dispenser (to cover Maternity Leave) - April 2017 onwards.
Oak Tree Surgery are looking for an enthusiastic and motivated Dispenser to join their friendly and supportive 7 Partner semi-rural Practice caring for 11,000 patients from excellent purpose built premises.
Please apply with an application form and CV to Elizabeth Delbridge, Practice Manager. Closing date for applications is Friday, 31st March 2017. Full job description and application form can be found on our website (www.oaktreesurgery.co.uk)
In February 2017 there were 115 appointments that were booked which the patient subsequently failed to attend.
This means that 19 HOURS of Doctors and Nurses time were wasted.
Patients requiring routine appointments have had to wait longer than necessary to be seen. If you are unable to attend your booked appointment please contact the Surgery on 01579 335320 so that this appointment can be given to another patient. We can also rebook your appointment at the same time if this is required.