Welcome to Oak Tree Surgery
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Surgery Mission Statement:
Our aim is to provide high quality healthcare for all. Our philosophy is to treat people how we would want to be treated. To us every patient matters.
Our aim is to be as polite and helpful as possible to all patients. If you consider that you have been treated unfairly or inappropriately, please ask the receptionist to contact the Practice Manager who will be happy to address your concerns. However, shouting and swearing at staff will not be tolerated under any circumstances and patients who are abusive may be removed from the patient list.
Accessible Information Standard
Do you have any communication needs?
We wish to understand and record any particular communication needs our patients might have. By providing us with this information we are able to meet the communication needs of each individual. Please click on the link to the right and complete one of our online forms, alternatively forms are available on our reception desks and within our new patient registration packs, alternatively you can speak to a member of our team who can update this information for you.
Sexual Health Survey
From the 23 May 2016 to 8 July 2016, Cornwall Council will be undertaking a consultation to find out peoples' views of Sexual Health and contraception services in Cornwall. They would like to hear form you via the online survey www.cornwall.gov.uk/health-and-social-care/public-health-cornwall/teenage-pregnancy-and-sexual-health/sexual-health or by downloading a copy and return to Public Health, Cornwall Council, Treyew Road, Truro, TR1 3AY or email@example.com
Dispensary Phone Calls
Dispensary telephones are open every day Monday-Friday from 10-12 and 2-4. This is for ordering acute items and queries ONLY - To ensure patient safety. NO REPEAT PRESCRIPTIONS can be ordered via the telephone. Thank You
Patients who have registered an email address with the practice will be receiving an email from TheWaiting-Room.net, by following the link in the email you will be able to book a TELEPHONE CONSULTATION with a doctor online.
Once your email has been registered with the Surgery, you can also order medication by clicking here .