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Oak Tree Surgery
Tel: 01579 32 42 52

Noticeboard

Emergency Care 

When the Surgery is closed please phone the new NHS line - 111 for urgent medical help or advice but not a life threatening situation.

For life threatening situations please dial 999.

Home Visits
Telephone 01579 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call.  This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers. 

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor.  All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

Follow this link to Patient.co.uk

Test Results

Please telephone the Surgery on 01579 32 42 52 after 11.00 am.

To ensure patient confidentiality is maintained, we will ask you some questions when you ring and ask for test results: we will need to ask you to confirm your  personal details, the nature of the test and when the test was taken. If you would like your results to be given to a third party, please ask for a “Consent Form”, and note that the Receptionist will need to witness your signature. 

Your personal medical history

Your test results will only make sense when taking into account your personal medical history, and only your GP or consultant has access to this information and will help you to understand the tests. 

Only your GP or consultant will know why you needed the test and what other tests you've had. It may be that all of your test results need to be assessed together.

If you have any questions about your test results, you should ask your GP or the healthcare professional who arranged the test.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website